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Quick Help Resources
Find answers and guides to help you get started
Getting Started Guide
New to LocalBitcoins? Learn the basics and start trading Bitcoin safely.
Read GuideTrading Guides
Step-by-step tutorials on buying, selling, and trading Bitcoin securely.
View GuidesFrequently Asked Questions
Find quick answers to the most common questions about our platform.
Browse FAQSubmit a Ticket
Fill out our contact form below and our team will respond within 24 hours.
Contact FormCommon Issues & Solutions
Quick fixes for frequently encountered problems
Cannot Login to Account
If you are having trouble logging in, try resetting your password or check if two-factor authentication is enabled. Contact support if the issue persists.
Trade is Stuck in Escrow
Bitcoin is released from escrow once the seller confirms payment receipt. If there is a dispute, open a support ticket with payment proof.
Payment Not Received
Payments can take time depending on the method used. Check your payment provider and contact the trading partner through the trade chat.
Verification Problems
Ensure your documents are clear, valid, and match your account information. Verification usually takes 1-3 business days.
App Installation Issues
Make sure you have enough disk space and permissions to extract the ZIP archive. If the app won't start, re-extract it and check your antivirus settings.
Withdrawal Delays
Bitcoin withdrawals may take time due to network confirmations. Check the transaction status on the blockchain using your transaction ID.
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